Privacy Policy

1. Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our website.

Information You Provide

When you submit our contact form, you may provide your name, phone number, email address, project address, and a description of the work you need. We only collect what you choose to share. We do not require you to create an account to use our site or submit a request.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical data, including:

• Your IP address and general geographic location
• Browser type and version
• Device type and operating system
• Pages you visit, time spent on each page, and referring URL
• Date and time of your visit

This data is collected through standard web server logs and, where applicable, through third-party analytics tools such as Google Analytics. Analytics data is used in aggregate form to understand how visitors use our site and to improve our content.

2. Cookies and Tracking Technologies

Our website may use cookies - small text files stored on your device - and similar tracking technologies to improve your experience and collect analytics data.

The types of cookies we may use include:

• Strictly necessary cookies - required for the website to function and cannot be disabled.
• Analytics cookies - help us understand how visitors interact with our website, such as which pages are visited most often.
• Form functionality cookies - used by our embedded contact form provider to enable form submission.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and provide a project estimate
• To schedule and coordinate masonry work you have requested
• To communicate with you about your project by phone or email
• To improve our website content and user experience based on analytics data
• To comply with applicable laws and protect our legal rights

We do not sell your personal information. We do not use your contact information for unsolicited marketing to third parties.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in limited circumstances:

• Service providers - We use third-party tools such as our contact form provider and analytics platform. These providers access only the data needed to perform their function and are contractually required to protect your information.
• Legal requirements - We may disclose information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the safety of our clients, employees, or the public.
• Business transfers - If our business is acquired or merged, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain personal information submitted through our contact form for as long as reasonably necessary to respond to your inquiry and fulfill any resulting project work. After a reasonable period of inactivity (generally two years), we review and securely delete contact records that are no longer needed. Analytics data may be retained for longer periods in aggregate, non-identifiable form.

6. Data Security

We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, disclosure, or loss. Our website uses HTTPS encryption for all data transmitted between your browser and our server. However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, such as Google Maps or our form provider. These sites have their own privacy policies, which we do not control. We encourage you to review the privacy policy of any third-party site before submitting information to them.

8. Your Rights and Choices

Depending on where you are located, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of any marketing communications

To exercise any of these rights, contact us by email at sales@orangetreeconcreteandmasonry.com. We will respond to verified requests within a reasonable time.

9. Children

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out: